PRIVACY POLICY

Effective Date: January 15, 2026

MICROPARK® ONCLOUD PRIVATE LIMITED (“Micropark”, “we”, “our”, or “us”) is committed to protecting the privacy and security of its users, customers, partners, and visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you access or use any of our products, services, websites, applications, software platforms, or related offerings.

By using any service provided by MICROPARK® ONCLOUD PRIVATE LIMITED, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

• a. Personal Information
  Name, email address, phone number
  Company name, business details
  Billing and payment-related information
  Account login credentials
• b. Business & Usage Data
  Transactional data generated through our platforms
  Invoices, sales, inventory, and operational data
  Usage logs, device information, IP address, browser type
• c. Support & Communication Data
  Emails, messages, support tickets, and feedback shared with us

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, operate, and maintain our products and services
• To create and manage user accounts
• To process payments and subscriptions
• To provide customer support and technical assistance
• To improve performance, features, and user experience
• To comply with legal, regulatory, and contractual obligations
• To send service-related updates, alerts, and notifications

We do not sell, rent, or trade your personal or business data.

3. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Data is stored on secure servers with controlled access.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

4. Data Sharing and Disclosure

We may share information only in the following circumstances:

• With trusted third-party service providers (such as payment gateways, hosting providers, analytics tools) strictly for service delivery
• When required by law, regulation, court order, or governmental authority
• To protect the rights, property, or safety of Micropark, our users, or others

All third-party partners are required to follow confidentiality and data protection obligations.

5. Third-Party Services

Our products or services may integrate with third-party tools, APIs, or platforms. Any data shared with such third parties is governed by their respective privacy policies. MICROPARK® ONCLOUD PRIVATE LIMITED is not responsible for third-party privacy practices.

6. Data Retention

We retain personal and business data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Upon termination of services, data may be retained for statutory or compliance purposes and then securely deleted.

7. User Rights

You have the right to:

• Access, update, or correct your information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent where applicable

Requests can be made by contacting us at the email address below.

8. Cookies and Tracking Technologies

Our websites and applications may use cookies or similar technologies to enhance functionality, analyze usage, and improve services. You may control cookie preferences through your browser settings.

9. Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

MICROPARK® ONCLOUD PRIVATE LIMITED reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated through our platforms or via email. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
📧 info@micropark.in

12. Acceptance

By using any product or service provided by MICROPARK® ONCLOUD PRIVATE LIMITED, you acknowledge that you have read, understood, and agree to this Privacy Policy.